Overview

This website is managed by Riminaey. Riminaey offers this website, including all information, tools and services that are available on this site to you, the user, provided that your acceptance of all conditions, conditions, policy and notifications are stated here.

By visiting and/ or buying our site, you participate in our “service” and you agree to be bound by the following general terms and conditions (“Service Conditions”, “Conditions”), including those additional conditions and Referred policy measures here and/or available by hyperlink. These service conditions apply to all users of the site, including without limiting users who are browsers, suppliers, customers, traders and/ or contributors of content.

Read these service conditions carefully before visiting or using our website. By gaining access to or part of the site, you agree to be bound by these service conditions. If you do not agree with all general terms and conditions of this agreement, you cannot get access to the website or use a services. If these service conditions are considered an offer, acceptance is explicitly limited to these service conditions.

The data shown on this website, including products, texts, photos, illustrations, graphic material, (trade) names, word brands and logos (together ‘brands’), are owned by Riminaey and are protected by copyright, trademark law. The aforementioned right do not in any way switch to (legal) persons who have access to this site.

The content of this website may only be used for non-commercial private purposes. The user of the site is not permitted to multiply, to forward, distribute, distribute or make it available to third parties without prior written, permission from Riminaey, except for consultation for consultations From the website.

You agree not to reproduce, duplicate, copy, sell, sell or exploit part of the service, the use of the service or access to the service or contact on the website.

New functions or tools that are added to the current store are also subject to the service conditions. You can view the most current version of the service conditions at any time on this page. We reserve the right to update, change or replace part of these service conditions with updates and/or changes in our website. It is your responsibility to periodically check this page for changes. Your continuous use of or access to the website after placing any changes is the acceptance of those changes.

Article 1 – Definitions

In these terms and conditions:

Additional agreement: an agreement in which the consumer acquires products, digital content or services in connection with a distance agreement and these goods are delivered by the entrepreneur or by a third party with an agreement between that third party and the entrepreneur.

Consideration time: the period within which the consumer can use his right of withdrawal.

Consumer: the natural person who does not act for purposes related to his trade, business, craft or professional activity;

Day: calendar day

Digital content: data that is produced and supplied in digital form;

Public agreement: an agreement that intends to provide regular delivery of goods, services and/or digital content during a certain period;

Sustainable data carrier: any tool-including e-mail-that allows the consumer or entrepreneur to store information that is personally addressed to him in a way that future consultation or use for a period that is tailored to the goal for which the information is intended, and which makes unchanged reproduction of the stored information possible;

Right of withdrawal: the possibility of the consumer to refrain from the distance agreement within the cooling -off period

Entrepreneur: the natural or legal person who offers products, (access to) digital content and/or remote services to consumers;

Distance agreement: an agreement that is concluded between the entrepreneur and the consumer in the context of an organized system for distance selling of products, digital content and/or services, whereby up to and including the conclusion of the agreement exclusively or also made use is of one or more techniques for distance communication.

Technology for distance communication: means that can be used for concluding an agreement, without the consumer and entrepreneur having to meet in the same room simultaneously.

Article 2 – Applicability

2.1 These General Terms and Conditions apply to every offer of the entrepreneur and to any distance agreement between entrepreneur and consumer.

2.2 Before the distance agreement is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, the entrepreneur will indicate before the distance agreement is concluded how the general terms and conditions can be viewed at the entrepreneur and that they will be sent free of charge as soon as possible at the request of the consumer.

2.3 If the distance agreement is concluded electronically, contrary to the previous paragraph and before the distance agreement is concluded, the text of these general terms and conditions may be made available to the consumer electronically in such a way that they are by the consumer You can easily save on a sustainable data carrier. If this is not reasonably possible, before the distance agreement is concluded, it will be indicated where the general terms and conditions can be taken into account electronically and that they will be sent free of charge electronically or in any other way at the request of the consumer.

2.4 In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraph applies mutatis mutandis and the consumer can always rely on the applicable provision that is most favorable for him in the event of conflicting terms and conditions is.

Article 3 – The offer

3.1 If an offer has a limited period of validity or is subject to conditions, this will be explicitly stated in the offer.

3.2 The offer contains a complete and accurate description of the products offered, digital content and/or services. The description is sufficiently detailed to make a good assessment of the offer possible by the consumer. If the entrepreneur uses images, they are a truthful representation of the products, services and/or digital content offered. Obvious mistakes or apparent errors in the offer do not bind the entrepreneur.

3.3 Each offer contains such information that it is clear to the consumer what the rights and obligations are attached to the acceptance of the offer.

Article 4 – The Agreement

4.1 The agreement is concluded, subject to the provisions of paragraph 4, at the time of acceptance by the consumer of the offer and the compliance with the conditions set with it.

4.2. If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of the acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed by the entrepreneur, the consumer can terminate the agreement.

4.3 If the Agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to protect the electronic transfer of data and ensures a safe online environment. If the consumer can pay electronically, the entrepreneur will take appropriate safety measures for this.

4.4 The entrepreneur can inform himself within legal frameworks – whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible for concluding the distance agreement. If the entrepreneur has good grounds on the basis of this investigation not to enter into the agreement, he is entitled to refuse an order or request or to attach special conditions to the implementation.

4.5 The entrepreneur will at the latest upon delivery of the product, the service or digital content to the consumer the following information, in writing or in such a way that the consumer can be stored in an accessible manner in a sustainable data carrier, to send:

a. the e-mail address of the entrepreneur where the consumer can go with complaints;

b. the conditions under which and the way in which the consumer can use the right of withdrawal, or a clear report on the exclusion of the right of withdrawal;

c. the information about guarantees and existing service after purchase;

d. the price including all taxes of the product, service or digital content; Insofar as applicable the costs of delivery; and the method of payment, delivery or execution of the distance agreement;

e. the requirements for cancellation of the agreement if the agreement has a duration of more than one year or an indefinite duration;

4.6 In the event of a duration transaction, the provision in the previous paragraph only applies to the first delivery.

Article 5 – Right of withdrawal

5.1 The consumer can dissolve an agreement regarding the purchase of a product during a cooling-off period of 14 days without giving reasons. The entrepreneur may ask the consumer about the reason for the withdrawal, but not oblige him to state his reason(s). If the consumer makes use of his/her right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and – if reasonably possible – in its original condition and packaging.

If the product is damaged or the packaging is damaged more than is necessary to sell the product, we can pass on this depreciation of the product to the consumer. The consumer must therefore treat the product with care and ensure that it is properly packaged when returning it.

5.2 The cooling-off period referred to in paragraph 1 commences on the day after the consumer, or a third party designated in advance by the consumer, who is not the carrier, has received the product, or:

a. if the consumer has ordered several products in the same order: the day on which the consumer, or a third party designated by him, has received the last product. The entrepreneur may, provided he has clearly informed the consumer about this prior to the ordering process, refuse an order for several products with different delivery times.

b. if the delivery of a product consists of several shipments or parts: the day on which the consumer, or a third party designated by him, has received the last shipment or the last part;

c. in the case of agreements for regular delivery of products during a certain period: the day on which the consumer, or a third party designated by him, has received the first product.

Article 6 – Obligations of the consumer during reflection period

6.1 During the cooling-off period, the consumer will handle the product and the packaging with care. He will only unpack or use the product to the extent necessary to determine the nature, characteristics and operation of the product. The starting point here is that the consumer may only handle and inspect the product as he would be allowed to do in a shop.

6.2 The consumer is only liable for depreciation of the product that is the result of a way of handling the product that goes beyond what is permitted in paragraph 1.

Article 7 – Exercise of the right of withdrawal by the consumer and the costs thereof

7.1 If the consumer makes use of his right of withdrawal, he will report this to the entrepreneur within the cooling-off period by sending an e-mail to info.riminaey@gmail.com, stating at least:

– the reason for making use of his right of withdrawal

– the order number of the order to which the revocation applies

– the products and/or services for which he wishes to use his right of withdrawal.

7.2 As soon as possible, but within 14 days from the day following the notification referred to in paragraph 1, the consumer shall return the product or hand it over to (an authorized representative of) the entrepreneur. This is not necessary if the entrepreneur has offered to collect the product himself. The consumer has in any case observed the return period if he returns the product before the cooling-off period has expired.

7.3 The consumer returns the product with all accessories supplied, if reasonably possible in the original condition and packaging, and in accordance with the reasonable and clear instructions provided by the entrepreneur.

7.4 The risk and the burden of proof for the correct and timely exercise of the right of withdrawal lies with the consumer.

7.5 The consumer bears the direct costs of returning the product. If the entrepreneur has not reported that the consumer must bear these costs or if the entrepreneur indicates that he will bear the costs himself, the consumer does not have to bear the costs for returning the goods.

7.6 If the consumer revokes after first expressly requesting that the performance of the service that has not been made ready for sale in a limited volume or certain quantity commence during the cooling-off period, the consumer owes the entrepreneur an amount that is proportional to that part of the obligation that has been fulfilled by the entrepreneur at the time of withdrawal, compared to the full fulfillment of the obligation.

7.7 If the consumer makes use of his right of withdrawal, all additional agreements will be dissolved by operation of law.

Article 8 – Obligations of the entrepreneur with the right of withdrawal

8.1 If the entrepreneur makes the notification of withdrawal by the consumer electronically possible, he will immediately send a confirmation of receipt after receipt of this notification.

8.2 The entrepreneur will reimburse all payments made by the consumer, including any delivery costs charged by the entrepreneur for the returned product, immediately but within 14 days following the day on which the consumer notifies him of the withdrawal. Unless the entrepreneur offers to collect the product himself, he may wait with paying back until he has received the product or until the consumer demonstrates that he has returned the product, whichever is the earlier.

8.3 The entrepreneur uses the same payment method that the consumer has used for reimbursement, unless the consumer agrees to a different method. The refund is free of charge for the consumer.

8.4 If the consumer has opted for a more expensive method of delivery than the cheapest standard delivery, the entrepreneur does not have to reimburse the additional costs for the more expensive method.

Article 9 – Exclusion right of withdrawal

9.1 The entrepreneur can exclude the following products and services from the right of withdrawal, but only if the entrepreneur has clearly stated this in the offer, at least in time for the conclusion of the agreement:

– Products or services whose price is subject to fluctuations in the financial market over which the entrepreneur has no influence and which may occur within the withdrawal period.

Article 10 – The Prize

10.1 During the period of validity stated in the offer, the prices of the products and/or services offered will not be increased, except for price changes as a result of changes in VAT rates.

10.2 Contrary to the previous paragraph, the entrepreneur can offer products or services whose prices are subject to fluctuations in the financial market and over which the entrepreneur has no influence, with variable prices. This dependence on fluctuations and the fact that any stated prices are target prices are stated in the offer.

10.3 Price increases within 3 months after the conclusion of the agreement are only permitted if they are the result of statutory regulations or provisions.

10.4 Price increases from 3 months after the conclusion of the agreement are only permitted if the entrepreneur has stipulated this and:

a. they are the result of statutory regulations or provisions; or

b. the consumer has the authority to cancel the agreement with effect from the day on which the price increase takes effect.

10.5 The prices stated in the range of products or services include VAT.

Article 11 – Compliance with the agreement and extra guarantee

11.1 The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and/or usability and the legal provisions existing on the date of the conclusion of the agreement. and/or government regulations.

11.2 The entrepreneur does not guarantee that the product is suitable for other than normal use.

11.3 An additional guarantee provided by the entrepreneur, his supplier, manufacturer or importer never limits the legal rights and claims that the consumer can assert against the entrepreneur on the basis of the agreement if the entrepreneur has failed to fulfill his part of the agreement. .

11.4 An additional guarantee is understood to mean any obligation of the entrepreneur, his supplier, importer or producer in which he assigns certain rights or claims to the consumer that go beyond what he is legally obliged to do in the event that he has failed to fulfill his part of the contract agreement.

Article 12 – Delivery and performance

12.1 The entrepreneur will take the greatest possible care when receiving and executing orders for products and when assessing applications for the provision of services.

12.2 The place of delivery is the address that the consumer has made known to the entrepreneur.

12.3 With due observance of what is stated in article 4 of these general terms and conditions, the entrepreneur will execute accepted orders expeditiously but no later than 30 days, unless a different delivery period has been agreed. If the delivery is delayed, or if an order cannot or only partially be executed, the consumer will be notified of this no later than 30 days after he has placed the order. In that case, the consumer has the right to dissolve the agreement without costs and is entitled to any compensation.

12.4 After dissolution in accordance with the previous paragraph, the entrepreneur will immediately refund the amount that the consumer has paid.

12.5 The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer or a pre-designated representative made known to the entrepreneur, unless expressly agreed otherwise.

Article 13 – Payment

13.1 Unless otherwise stipulated in the agreement or additional conditions, the amounts owed by the consumer must be paid within 14 days after the cooling-off period commences, or in the absence of a cooling-off period within 14 days after the conclusion of the agreement. . In the case of an agreement to provide a service, this period commences on the day after the consumer has received confirmation of the agreement.

13.2 When selling products to consumers, the consumer may never be obliged to pay more than 50% in advance in the general terms and conditions. When advance payment has been stipulated, the consumer cannot assert any rights regarding the execution of the relevant order or service(s) before the stipulated advance payment has been made.

13.3 The consumer is obliged to immediately report inaccuracies in payment details provided or stated to the entrepreneur.

13.4 If the consumer does not meet his payment obligation(s) in time, after he has been informed by the entrepreneur of the late payment and the entrepreneur has granted the consumer a period of 14 days to still meet his payment obligations, after if payment is not made within this 14-day period, the statutory interest is due on the amount still due and the entrepreneur is entitled to charge the extrajudicial collection costs incurred by him. These collection costs amount to a maximum of: 15% on outstanding amounts up to € 2,500; 10% on the next € 2,500.= and 5% on the next € 5,000.= with a minimum of € 40.=. The entrepreneur can deviate from the stated amounts and percentages in favor of the consumer.

Article 14 – Complaints procedure

14.1 The entrepreneur has a sufficiently publicized complaints procedure and handles the complaint in accordance with this complaints procedure.

14.2 Complaints about the implementation of the agreement must be submitted fully and clearly described to the entrepreneur within a reasonable time after the consumer has discovered the defects.

14.3 Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will respond within the period of 14 days with a notice of receipt and an indication when the consumer can expect a more detailed answer.

Article 15 – Retention of title

15 Ownership of the delivered products only transfers to the consumer after he has paid the total amount due to the entrepreneur. The risk of the products passes to the consumer at the time of delivery.

Article 16 – Additional Provisions

16.1 Only Dutch law applies to agreements between the entrepreneur and the consumer to which these general terms and conditions apply.

16.2 The entrepreneur is entitled to change these general terms and conditions. Changes to these terms and conditions are only effective after they have been published, on the understanding that in the event of applicable changes during the term of an offer, the most favorable provision for the consumer will prevail.

If you have any questions about these terms and conditions, you can contact us:

via email: info.riminaey@gmail.com.

By visiting this page on our website: https://riminaey.com.